The Basics of our Wholesale Program
SOAP CARE HANDLING: Our handmade soaps are made using varied natural ingredients. Please do not leave your soap stored or displayed in hot or sunny locations. This can cause the soap to "sweat" which could potentially set up the soap for bacterial growth. We will not be responsible for soap that has degraded because of improper storage. Our soap merchandise is inspected, approved and in optimal condition prior to delivery.
SOAP SHELF LIFE: Our handmade cold processed soap has a long shelf life about 1 ½ years some soaps with herbs in them may have shorter shelf lives. The shelf life of our soap is subject to many factors, including heat, exposure to air, dirt, customer handling, etc. Don’t let your customers handle for sale soap, instead use SAMPLE bars. When customers handle the soap they inadvertently leave a host full of bacteria on the surface of the soap and that can degrade the soap.
RETURNS: Our goal is to ALWAYS provide only the absolute finest quality handmade soap product to you at all times. If there is a problem, please report it to us immediately upon your receiving/inspecting your shipment. If we should require that all or a portion of the defective product be sent to us for our evaluation of the problem and determination if the product requires being replaced at Mossy Creek Soap’s expense.